Item(s) can be returned under the following conditions:
- If the customer has received the wrong item(s).
- The item(s) received are not in the same condition as described on the website.
- If the item(s) are damaged more / in different ways than what is described in the refurbished terms.
- If the customer changed his/her mind.
- Item(s) can only be returned within 7 days from the date of delivery.
- Item(s) should be:
a) unused
b) in their original packaging.
c) with all the accessories (if any) inside the box.
d) if they're fashion, beauty or cosmetic item(s), then with their original tags.
Non-Returnable Item(s):
- Products that are classified as hazardous materials or use flammable liquids or gases.
- Products that have been used or damaged by the buyer or are not in the same condition as the buyer received them.
- Any consumable product which has been used or installed.
- Products with tampered or missing serial numbers.
- Products that fall under specific categories including food, beverages, household goods, digital books, swimwear, hosiery, underwear, socks, health, contact lenses, hygiene-related and personal care products, and certain baby products (e.g. teethers, diapers, hygiene tissues, feeding-related products) music, video and video games.