Item(s) can be returned under the following conditions:
1. If the customer has received the wrong item(s).
2. The item(s) received are not in the same condition as described on the website.
3. If the item(s) are damaged more / in different ways than what is described in the refurbished terms.
4. If the customer changed his/her mind.
5. Item(s) can only be returned within 7 days from the date of delivery.
6. Item(s) should be:
b) in their original packaging.
c) with all the accessories (if any) inside the box.
d) if they're fashion, beauty or cosmetic item(s), then with their original tags.
1. Products that are classified as hazardous materials or use flammable liquids or gases.
2. Products that have been used or damaged by the buyer or are not in the same condition as the buyer received them.
3. Any consumable product which has been used or installed.
4. Products with tampered or missing serial numbers.
5. Products that fall under specific categories including food, beverages, household goods, digital books, swimwear, hosiery, underwear, socks, health, contact lenses, hygiene-related and personal care products, and certain baby products (e.g. tethers, diapers, hygiene tissues, feeding-related products) music, video and video games.