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Payments

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  • Why is payment denied?
  • Why has my payment card been blocked?
  • Can multiple payment methods be combined for the same order?
  • Is it safe to save my payment card details in my KUL account?
  • Can I split my payment between KUL wallet and Credit Card/Cash on Delivery?
  • When is payment taken?
  • How does my KUL wallet get credited?
  • How long will it take for the refund to be transferred?
  • I paid with my Credit Card but got refunded in KUL credits. Can I transfer the refund to the card I paid with?
  • What is Payment on Hold?
  • What are my payment options?
  • How can I add or delete any payment card info from the KUL account?
  • How does Cash on Delivery work?
  • What is the KUL wallet?
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    Phone Support

    Toll Free Number: 80058522 Working Hours: 9am - 9pm Sat to Thu; 2 pm - 9 pm on Fri

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    Email Support

    Unable to find the answer? email us at care@kul.com. We will get back to you.

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